ICU Services – Comprehensive Mobile Vehicle Manufacturing and Support Solutions

At ICU, we provide a full range of services to design, produce, customize, and deliver special-purpose mobile vehicles that meet the highest international standards. With deep experience in ambulances, mobile laboratories, command centers, armored platforms, and utility units, ICU is more than a manufacturer—we are a turnkey partner for public institutions, humanitarian agencies, NGOs, and private sector clients around the world.

From concept to deployment and beyond, our services are built around one goal: your operational success in the field.

1. Engineering & Custom Design

Every ICU project starts with a detailed understanding of the client’s needs. Whether you’re equipping a fleet of ambulances for a national health authority or deploying mobile communication vehicles in remote terrain, our engineering team works closely with you to translate mission requirements into practical, field-ready solutions.

Our design services include:

  • Concept development and mission analysis

  • 2D and 3D CAD layouts

  • Interior layout optimization

  • Weight distribution and balance calculations

  • Material selection based on environment and use-case

  • Customized electrical, HVAC, and hydraulic schematics

Clients receive digital renderings for review and approval before production begins.

Electrical Systems Integration
Murat HANİLÇE - ICU CEO - Innovations in Ambulance Manufacturing

2. Chassis Sourcing & Vehicle Procurement

ICU collaborates with global OEMs to source and adapt base vehicles from brands like Mercedes-Benz, Ford, Toyota, MAN, Iveco, and others. Depending on your region, project type, and preferred configuration (4×2, 4×4, LHD, RHD), we can:

  • Procure new or certified vehicles

  • Modify existing fleet units

  • Offer EXW, FOB, or DDP delivery options worldwide

We also assist with:

  • VIN certification

  • Chassis homologation for your local market

  • Integration with telematics or fleet management systems

3. In-House Production and Conversion

All ICU conversions are performed in-house by trained specialists across dedicated production lines, including:

  • Welding and body fabrication

  • Sandwich panel production

  • Electrical system integration

  • Medical or lab equipment installation

  • Interior furnishing and cabinetry

  • Paint and powder coating application

We operate under ISO 9001:2015 certified processes, ensuring total control over quality, cost, and timelines.

4. Equipment Integration

ICU installs high-grade equipment to match each project’s scope. Examples include:

  • Medical: Defibrillators, oxygen systems, infusion pumps, ECG monitors

  • Laboratory: Microscopes, fume hoods, centrifuges, sample storage

  • Telecom/Command: Antennas, satellite phones, CCTV, workstations

  • Cold Chain: Refrigeration units, thermal monitoring, cargo insulation

  • Security/Defense: Armored protection, communication encryptors, anti-riot features

All systems are tested and documented according to international safety and compliance standards (EN, IEC, CE, etc.)

5. Quality Control & Certification

Every ICU vehicle undergoes a multi-stage quality control process:

  • Incoming materials inspection

  • In-process weld and structure checks

  • Electrical insulation and continuity tests

  • HVAC and power system load testing

  • Final functional validation against project specs

We provide:

  • Certificates of Conformity (CoC)

  • Inspection Reports

  • User Manuals

  • Optional third-party inspection (SGS, TÜV, etc.)

Our compliance scope includes:

  • EN 1789 (ambulance)

  • ECE R10 / R14 / R17

  • ISO 13485 (medical integration)

  • MIL-STD (upon request for defense projects)


 

Quality Control System

6. International Logistics & Export

ICU offers full export services tailored to project requirements, including:

  • Customs documentation

  • Export registration and vehicle deregistration

  • Sea container or Ro-Ro shipping (FOB or CIF)

  • Inland trucking (DAP or DDP)

  • Port coordination and pre-shipment inspections

We’ve successfully shipped to over 20 countries including Senegal, Nigeria, Iraq, Albania, Uzbekistan, and UAE.

7. Training & Commissioning

ICU provides on-site or remote training to operators and technicians for safe and effective use of the vehicle and onboard systems.

Training covers:

  • Vehicle operation and maintenance

  • Medical or lab equipment usage

  • Generator and power system management

  • Emergency procedures and cleaning protocols

Commissioning services include:

  • Final inspection at delivery point

  • Startup of all systems

  • End-user performance check

  • Report sign-off and handover

8. Documentation and Multilingual Support

Each project is delivered with a full technical documentation package, which may include:

  • User manuals

  • Wiring and layout diagrams

  • Maintenance schedules

  • Warranty terms

  • Equipment calibration certificates

We support documentation in:

  • English

  • French

  • Arabic

  • Russian

  • Other languages upon request

9. After-Sales Support & Warranty

ICU vehicles come with a standard 12-month warranty on conversion works and equipment, with options to extend to 24 or 36 months.

We offer:

  • Remote troubleshooting support

  • Fast spare part shipping (worldwide)

  • Service visit scheduling

  • Replacement part catalogs and manuals

  • Retrofit and upgrade packages

In some regions, we work through local service partners for faster on-ground support.

10. Special Projects & Tender Management

ICU also supports complex procurement processes, including:

  • UN tender submissions (UNDP, WHO, UNICEF)

  • Government procurement projects

  • Defense tenders with custom specs

  • Framework agreements and repeat contracts

Our team can prepare:

  • Technical offers

  • Cost breakdowns

  • Compliance declarations

  • Production timelines and delivery forecasts

Conclusion: ICU – Full-Spectrum Vehicle Solutions from Design to Deployment

When you work with ICU, you’re not just buying a vehicle—you’re gaining a dedicated project partner capable of managing every phase of mobile unit delivery with precision and care. From initial layout sketches to post-delivery support, we stand behind every vehicle that carries our name.

Contact ICU today to discuss your project requirements, request a quote, or receive a detailed capability statement tailored to your sector.

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